Privacy Policy

1. Introduction

SereneStream Clay Lab ("we", "us", or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, enroll in courses, or purchase products through SereneStream Clay Lab. By accessing our site, you agree to the practices described here.

2. Information We Collect

We collect information to provide and improve our services. This includes:

• Personal data such as name, email address, phone number, and billing details when you register or purchase.
• Course progress, student submissions, and interaction data collected through learning analytics.
• Technical information including IP address, device type, browser, and usage patterns via cookies and similar technologies.
• Payment information processed securely by trusted third-party providers.

3. How We Use Your Information

We use collected data for the following purposes:

• To register accounts, process enrollments, and deliver sculpting courses.
• To personalize learning experiences and improve educational content.
• To communicate with you about updates, offers, and support requests.
• To ensure site security, prevent fraud, and comply with legal obligations.
• To analyze usage trends and optimize website performance.

4. Cookies and Tracking

We employ essential, functional, and analytics cookies. Essential cookies enable core site functionality. You can manage preferences through our cookie banner or browser settings. We do not sell personal data obtained through cookies to third parties.

5. Data Sharing and Disclosure

We only share data with service providers who assist in operating our business (hosting, payment processing, analytics). We do not sell your personal information. We may disclose information if required by law or to protect our rights and users.

6. Your Rights and Choices

Depending on your location, you may request access, correction, deletion, or export of personal data. You can unsubscribe from emails at any time. Contact us to exercise your rights. We retain data only as long as necessary for the stated purposes.

7. Data Security

We implement industry-standard security measures including encryption, access controls, and regular audits. While we cannot guarantee absolute security, your data is protected with reasonable safeguards against unauthorized access.

8. Contact Us

If you have questions about this Privacy Policy, please contact our privacy team: